Title
Contract with Tyler Technologies, Inc. for Enterprise Resource Planning (ERP) Software and Implementation
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RECOMMENDED ACTION (Motion):
Award the bid and authorize the City Manager to execute a contract with Tyler Technologies, Inc. in the amount of $382,560 for the purchase of ERP software and related implementation costs, and $102,309 for annual maintenance and support.
BACKGROUND:
The City’s current ERP system, Eden, is utilized by multiple City departments including Finance, Payroll/Human Resources, Utility Customer Service, Planning, Building, Engineering and GIS, and has been in use by the City since the 1980s. Initially installed on a DOS platform, the system was upgraded to Windows in 2002. The system has been running on its current platform since then.
In early 2015, the Planning, Building and Engineering Departments initiated a project to replace the Eden permitting module. These departments began an investigation into replacements and, based on informal requests for quotes, included funding in the 2015-2017 biennial budget to purchase a new permitting system.
During the 2015-2017 biennial budget cycle, the remaining users of Eden recognized the opportunity to replace the entire Eden system. The City decided to forgo replacement of the Eden permitting module in 2015-2017 and instead issued a Request for Proposals (RFP) to determine affordability of a full system replacement. Based on responses from vendors, it was determined that a full replacement would be affordable and the City Commission established the upgrade as a formal goal in early 2017.
The City’s RFP (attached) included requests for a Municipal Government Enterprise Resource Planning (ERP) System including software, training and implementation services. In addition to publishing the RFP, the City provided it directly to known vendors in the industry including vendors whose products are installed at neighboring cities and vendors who have attended trade shows and confe...
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